Swimming Pool FAQs

How often should a swimming pool be serviced?

A swimming pool should ideally be professionally serviced once a month, but this can vary depending on how frequently it’s used, whether it’s indoor or outdoor, and the surrounding environment. For example, outdoor pools in leafy areas may require more frequent cleaning due to falling debris. Regular servicing includes checking and balancing water chemistry, inspecting filtration and circulation systems, cleaning surfaces, and checking for early signs of wear or damage. At EcoBlue, we offer flexible maintenance packages designed to suit residential homes, holiday lets, and commercial pools of all sizes.

Can you treat green or cloudy water caused by algae?

Yes, absolutely. Green water typically indicates the presence of algae, which can bloom rapidly due to poor water balance, insufficient sanitisation, or filtration issues. Our technicians will carry out a full water test, shock treat the pool using the appropriate chemicals, and clean affected surfaces. We'll also investigate the root cause—whether it’s a malfunctioning filter, low chlorine levels, or poor circulation—and provide advice to prevent it recurring. In most cases, your pool can be restored to crystal clear water within 24–48 hours.

Do you offer emergency swimming pool repairs?

Yes, we do. Unexpected problems like broken pumps, leaks, heating issues, or electrical faults can quickly disrupt your enjoyment and even cause damage if left unresolved. EcoBlue offers a prompt, responsive repair service across the South Coast. We prioritise urgent call-outs and carry common parts to resolve many issues on the spot. Whether your pool is at a private residence, hotel, or holiday rental, our goal is to minimise downtime and ensure safe, efficient operation as quickly as possible.

What areas do you cover for swimming pool services?

We work across a wide area, including:

We understand the local landscape, regulations, and customer needs, making us the perfect partner for homes and businesses throughout the region.

Can you refurbish an old or disused pool?

Yes – restoring older pools is one of our specialties. Whether your pool is suffering from worn-out surfaces, broken fittings, outdated systems, or hasn’t been used in years, we can bring it back to life. Our refurbishment services include retiling, resurfacing, liner replacements, plumbing upgrades, filtration and heating improvements, and aesthetic redesigns. We’ll assess the current condition and create a bespoke renovation plan that’s both practical and cost-effective, helping you extend the life of your investment.

How do I get in touch?

Ready to transform your space with a stunning pool, hot tub or wellness retreat?

Let EcoBlue Pool & Spa help you bring your outdoor vision to life.

Hot Tub & Spa FAQs

Can a hot tub be installed in a small garden or patio?

Absolutely. We regularly install compact hot tubs in tight or awkward spaces, including patios, terraces, and even roof gardens. During a site visit, we assess access points, power supply, and drainage to ensure a smooth and safe installation. We also recommend energy-efficient models that maximise features while minimising space and running costs. If you’re unsure what will fit, our team can offer practical advice and product suggestions during your consultation.

Do you provide maintenance and repairs for hot tubs in holiday homes or Airbnbs?

Yes, we specialise in supporting short-term rental properties with reliable, discreet hot tub maintenance and repairs. Our services help property owners comply with HSG282 health and safety guidelines, ensuring guests enjoy a hygienic and fully functional spa. We offer one-off cleans, water testing, turnaround cleans between bookings, and emergency repairs—all available in and around Bournemouth, Poole, and Christchurch. Learn more about our holiday let spa services.

How often should a hot tub be serviced?

Regular servicing is crucial to keep your hot tub clean, safe, and energy-efficient. For residential use, we recommend servicing every 3–4 months. For holiday lets or commercial properties, weekly or fortnightly visits are often necessary to comply with regulations and guest expectations. Our service plans include water testing, filter cleaning or replacement, chemical balancing, and inspections of pumps, heaters, and jets. You can choose from one-off appointments or set up a maintenance plan that suits your usage.

What areas do you cover for hot tub & spa services?

We work across a wide area, including:

We understand the local landscape, regulations, and customer needs, making us the perfect partner for homes and businesses throughout the region.

Can you help if my hot tub isn’t heating or jets aren’t working?

Yes, we offer full repair and upgrade services for all common hot tub problems. If your spa isn’t heating, has error codes, or jets aren’t functioning, we’ll carry out a diagnostic check to identify the cause. We replace faulty parts, fix control panels, clean blocked lines, and restore proper function quickly and efficiently. Our goal is to get your hot tub back up and running with minimal disruption.

How do I get in touch?

Ready to transform your space with a stunning pool, hot tub or wellness retreat?

Let EcoBlue Pool & Spa help you bring your outdoor vision to life.

Sauna & Wellness FAQs

How often should my sauna be serviced?

We recommend annual servicing for most home saunas and more frequent checks for commercial or high-use installations. Regular maintenance helps extend the life of your sauna, improves efficiency, and ensures the electrical systems and ventilation remain safe. Our maintenance and repair plans are tailored to your sauna’s type (traditional, infrared, hybrid) and usage levels.

Can you help with sauna repairs?

Absolutely. We offer professional sauna repair services across Bournemouth, Poole, and the surrounding areas. Common issues include faulty heaters, broken control panels, lighting failures, and damaged woodwork. Our experienced technicians can diagnose and fix the problem quickly to get your sauna back in working order.

What is the cost of installing a new sauna?

The cost of a new sauna depends on a variety of factors including size, design, materials, and whether it’s indoor or outdoor. Custom-built wellness suites with lighting, audio, or steam functions may cost more than pre-fabricated units. We offer free consultations and site visits to help you plan your ideal sauna setup. Learn more about our design and installation services.

What areas do you cover for sauna & wellness services?

We work across a wide area, including: We understand the local landscape, regulations, and customer needs, making us the perfect partner for homes and businesses throughout the region.

Do you offer enhancements such as lighting, audio or aromatherapy?

Yes – our wellness enhancements include colour therapy lighting, Bluetooth sound systems, aromatherapy diffusers, and smart control panels. These features not only add luxury but also help create a fully immersive and relaxing experience tailored to your wellness goals.

How do I get in touch?

Ready to transform your space with a stunning pool, hot tub or wellness retreat? Let EcoBlue Pool & Spa help you bring your outdoor vision to life.